ConectaFleet — Driver User Guide
Welcome to ConectaFleet, your company’s mobile portal for trip paperwork, pay history, and location sharing. This guide explains how to sign in, use each tab, and what to do when something doesn’t work.
App URL: https://www.conectafleet.com
After login, drivers go to: /portal
Table of contents
- Getting started
- Portal overview
- Upload documents
- My files
- Settlements
- Location tracking
- Notifications
- Troubleshooting
Getting started
Sign in
- Open ConectaFleet on your phone or computer.
- Sign in with the email and password your company gave you (or that you created when you joined).
- After login, you are taken to the Upload tab automatically.
Link your account to your driver profile
Your uploads and settlements only work when your login email matches a driver record at your company.
If you see a message like “Your account is not linked to a driver or owner-operator profile yet”:
- Tell your dispatcher or office admin your login email address.
- They add that email to your driver or owner-operator profile in ConectaFleet.
- Refresh the page or sign out and sign back in.
Until you are linked, you can still sign in, but uploads may be disabled and settlements may be empty.
Sign out
Tap Sign out in the top-right corner of any portal page.
Portal overview
The driver portal is designed for mobile use. At the bottom you’ll see four tabs:
| Tab | What it’s for |
|---|---|
| Upload | Submit load confirmations, receipts, and trip documents |
| My files | See everything you’ve uploaded and its approval status |
| Settlements | View your pay history by period |
| Track | Turn GPS location sharing on or off |
At the top:
- Notification bell — alerts when uploads are approved/rejected or a settlement is ready.
- Tracking badge — shows Tracking Active (green) or Tracking Inactive when location sharing is on or off.
The header shows your company name and your name.
Upload documents
Use the Upload tab to send paperwork to your company in one step.
Step-by-step
- Open the Upload tab.
- Choose What are you uploading? — for example:
- Load confirmation
- Proof of delivery
- Receipt / fuel receipt / toll receipt
- Detention or layover proof
- Trip document
- Work screenshot
- Enter Load / trip reference (required) — e.g. load number, PRO, or trip ID.
- Tap Photo or file to take a picture or attach a file.
- Allowed: PDF, JPEG, PNG, WebP
- Maximum size: 10 MB
- Optionally add Notes for accounting or dispatch.
- Tap Submit upload.
When successful, you’ll see “Upload submitted for review.” The file appears under Recent uploads with status Pending.
Tips
- Use your phone camera for quick photos of BOLs, receipts, or PODs.
- Always fill in the load/trip reference so accounting can match your upload.
- You can open the Upload tab with a document type pre-selected if your company sends you a direct link.
My files
The My files tab lists every document you’ve submitted.
Status badges
| Status | Meaning |
|---|---|
| Pending | Your company is reviewing the upload |
| Approved | Accepted — no action needed |
| Rejected | Not accepted — read the rejection note and re-upload if needed |
What you can do
- See document type, load/trip reference, and date submitted.
- Read Rejection note if your upload was rejected.
- Tap View file to open the original document in a new tab.
Empty state
If you haven’t uploaded anything yet, use the Upload tab to submit your first document.
Settlements
The Settlements tab shows your pay history. This is read-only — you cannot edit amounts here.
Each settlement shows
- Settlement number
- Pay period (start and end dates)
- Status: Pending, Approved, or Paid
- Gross, Deductions, and Net pay
- Paid date (when marked Paid by accounting)
When a new settlement is ready
You may get a Settlement ready notification. Tap it to open the Settlements tab.
If you have questions about amounts, contact your company’s accounting or dispatch — do not reply inside ConectaFleet.
Location tracking
Your company may ask you to share your GPS location while you’re on the road. This is optional but controlled by you in the Track tab.
Turn tracking on
- Open the Track tab.
- Tap Allow location access or turn on Share my location.
- When your browser asks, allow location permission for this site.
- Confirm the bottom badge shows Tracking Active and the map updates.
While tracking is on:
- Your device sends a GPS ping about every 2 minutes.
- Only your company administrators can see your location on the fleet map.
- You’ll see latitude, longitude, accuracy, and Last ping time on the map screen.
Turn tracking off
Toggle Share my location off. The badge changes to Tracking Inactive.
Privacy note
Location is only shared while tracking is on and the app is open in your browser. ConectaFleet does not track you in the background like a native app would.
Common issues
| Problem | What to do |
|---|---|
| “Location permission was denied” | Open phone/browser settings → allow location for ConectaFleet |
| “Waiting for GPS signal…” | Move to an area with better GPS or wait a moment |
| “Location is not supported on this device” | Try a different browser or update your device |
Notifications
Tap the bell icon at the top to open notifications.
Types you may receive
| Notification | What it means |
|---|---|
| Upload approved | Your document was accepted |
| Upload rejected | Your document was not accepted — check My files for details |
| Settlement ready | A new settlement is available to review |
Tap a notification to go to the relevant page. Use Mark all as read to clear unread badges.
You may also receive email for these events if your company has email alerts enabled.
Troubleshooting
I can’t upload files
- Confirm your account is linked to a driver profile (see Getting started).
- Check file type (PDF, JPEG, PNG, WebP) and size (under 10 MB).
- Make sure Load / trip reference is filled in.
I don’t see any settlements
- Settlements appear only after accounting posts a pay period for you.
- Your profile must be linked to a driver or owner-operator record.
I was sent to the wrong page after login
- Drivers should land on the portal (
/portal). - If you see the full office dashboard, your account may have an admin role — contact your company owner.
I need help
Contact your company’s dispatcher, office admin, or owner. They manage accounts, approvals, and pay in ConectaFleet.
For login or password issues, use Forgot password on the sign-in page or ask your admin to resend an invite.
ConectaFleet — Driver Portal. For office and fleet management, see the Owner & Admin User Guide.